Legal terms for wallets and access
Our Legal position starts with jurisdiction: access depends on local law, and you must use the service only where local law permits. Before account access, we may ask you to confirm identity and phone details so the account record matches the person using it. Payment records
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are tied to the selected rail, including DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; use only a payment method held in your name where our checks require that match. A deposit or withdrawal can remain pending while account details, transaction references or wallet
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status are checked. We do not describe a payment as complete until the relevant status is visible in your account. Legal wording may change when applicable rules change, and the current policy shown on this page should guide your decision. If a rule conflicts with local
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requirements, local requirements take priority and access may be restricted.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
